Crypto Scam Evidence Checklist Before Contacting an Exchange
If you believe you were affected by a cryptocurrency scam, the first priority is to preserve and organize your information clearly.
Many victims lose critical details by waiting too long, deleting conversations, or sending incomplete reports to exchanges.
Use this checklist before contacting an exchange, regulator, lawyer, or law enforcement agency.
Save all communications
Keep screenshots or exports of:
Telegram conversations
WhatsApp messages
Emails
Discord messages
Social media messages
Website pages or profiles connected to the scam
Record wallet addresses
Write down:
wallet addresses involved
receiving wallet addresses
any addresses you sent funds to
exchange deposit addresses if applicable
Double-check for accuracy before submitting reports.
Save transaction hashes (TXIDs)
For every transfer:
copy the transaction hash
record the amount
record the date and time
identify the blockchain used
Examples:
Bitcoin
Ethereum
Solana
XRP Ledger
Tron
Preserve exchange communications
Save:
support ticket numbers
exchange emails
account restriction notices
transaction confirmations
live chat transcripts
Build a timeline
Create a simple timeline including:
when contact began
when transfers occurred
when concerns appeared
when accounts or withdrawals became restricted
when support was contacted
Chronological order matters.
Important safety reminder
Never share:
seed phrases
private keys
passwords
remote access to your device
2FA codes
Be cautious of so-called “recovery services” promising guaranteed fund recovery.
How ChainFile helps
ChainFile helps organize scattered evidence into a structured complaint-ready case file.
ChainFile does not recover funds, access wallets, or provide legal advice.
