Crypto Scam Evidence Checklist Before Contacting an Exchange

If you believe you were affected by a cryptocurrency scam, the first priority is to preserve and organize your information clearly.

Many victims lose critical details by waiting too long, deleting conversations, or sending incomplete reports to exchanges.

Use this checklist before contacting an exchange, regulator, lawyer, or law enforcement agency.

Save all communications

Keep screenshots or exports of:

  • Telegram conversations

  • WhatsApp messages

  • Emails

  • Discord messages

  • Social media messages

  • Website pages or profiles connected to the scam

Record wallet addresses

Write down:

  • wallet addresses involved

  • receiving wallet addresses

  • any addresses you sent funds to

  • exchange deposit addresses if applicable

Double-check for accuracy before submitting reports.

Save transaction hashes (TXIDs)

For every transfer:

  • copy the transaction hash

  • record the amount

  • record the date and time

  • identify the blockchain used

Examples:

  • Bitcoin

  • Ethereum

  • Solana

  • XRP Ledger

  • Tron

Preserve exchange communications

Save:

  • support ticket numbers

  • exchange emails

  • account restriction notices

  • transaction confirmations

  • live chat transcripts

Build a timeline

Create a simple timeline including:

  • when contact began

  • when transfers occurred

  • when concerns appeared

  • when accounts or withdrawals became restricted

  • when support was contacted

Chronological order matters.

Important safety reminder

Never share:

  • seed phrases

  • private keys

  • passwords

  • remote access to your device

  • 2FA codes

Be cautious of so-called “recovery services” promising guaranteed fund recovery.

How ChainFile helps

ChainFile helps organize scattered evidence into a structured complaint-ready case file.

black blue and yellow textile
black blue and yellow textile

ChainFile does not recover funds, access wallets, or provide legal advice.